Rivetals Skill Academy ("RSA", "Rivetals", "us", "we", or "our") operates an online technology and digital learning platform offering courses at reduced rates to make quality education accessible to individuals worldwide. This platform includes our website, mobile applications, and related services (collectively, the "Service").
This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy while providing affordable, high-quality digital education.
We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions.
Service refers to the Rivetals Skill Academy online learning platform, including websites, mobile applications, and all related educational services operated by Rivetals Skill Academy.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, course completion rates, time spent on lessons, learning progress).
Cookies are small pieces of data stored on a User's device (computer or mobile device) to enhance user experience and platform functionality.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service, including students, instructors, and visitors. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our educational services to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This information may include, but is not limited to:
We may use your Personal Data to:
You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.
We collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include:
As an educational platform, we collect specific learning-related information including:
We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to:
You can enable or disable location services when you use our Service at any time through your device settings.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Examples of Cookies we use:
Rivetals Skill Academy uses the collected data for various educational and operational purposes:
Our legal basis for collecting and using personal information depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
Rivetals Skill Academy will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Specifically:
We will retain and use your Personal Data to comply with legal obligations, resolve disputes, enforce agreements, and maintain educational records as required by educational standards and regulations.
Given our presence in Nigeria and Canada, your information, including Personal Data, may be transferred to and maintained on computers located in different countries where data protection laws may differ from those in your jurisdiction.
We ensure that:
Your consent to this Privacy Policy followed by your submission of information represents your agreement to such transfers.
We may share educational data with:
We may disclose your Personal Data when required by law or to:
The security of your data is of paramount importance to us. We implement comprehensive security measures including:
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest security standards.
Depending on your location, you may have the following data protection rights:
To exercise these rights, please contact us at rsa@rivetals.com. We may ask you to verify your identity before responding to such requests.
We employ third-party companies and individuals to facilitate our Service. These Service Providers have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use secure third-party payment processors including:
We do not store payment card details. All payment information is handled directly by our PCI-DSS compliant payment processors.
Our Service may contain links to third-party websites, including:
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Our Service is designed for users aged 16 and above. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child under 16 has provided us with Personal Data, please contact us immediately.
For users between 16-18, we may require parental consent for certain activities and will provide additional privacy protections as required by applicable laws.
We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable Nigerian privacy laws.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation where applicable.
For students from other jurisdictions, we strive to comply with applicable data protection laws including GDPR for European students and other regional requirements.
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Changes to this Privacy Policy are effective when posted on this page. We encourage you to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your data is handled, please contact us:
Email: rsa@rivetals.com
Subject Line for Privacy Matters: "Privacy Policy Inquiry" or "Data Protection Request"
Response Time: We will respond to your inquiry within 30 days of receipt.
For urgent privacy matters or data breach concerns, please mark your email as "URGENT - PRIVACY" for expedited handling.
Data Protection Officer Contact: For complex privacy matters, you may request to speak with our Data Protection Officer by emailing rsa@rivetals.com with the subject "DPO Request".